Survey Comments

• [Shawn] was very kind and listened to all my questions, and explained in detail to my satisfaction. Never acted as though he had other things to do. (7/25/09)
• Very very courteous and made sure everything fit and felt right—Super Guy! (7/24/09)
• Manuel Rivera was a very dedicated, caring person. (7/15/09)
• Office workers were very friendly and everybody was very helpful. (7/6/09)
• [Shawn] gives good service and is very conscious with service—asset to the company. (5/6/09)
• Shawn was very supportive, patient, and answered all questions. He is a wonderful person. (4/9/09)
• Shawn is a very understanding and caring person—very professional. (4/7/09)
• Everyone was very nice and helpful. Thank you. (4/6/09)
• Thank God I found someone who cares about what they are doing!!!! (3/20/09)
• Everyone here is very nice. I never have any problem. That is why I came back. (3/4/09)
• [Shawn] was very polite and courteous and went out of his way to help with old shoes. It worked very well. (2/18/09)
• This office is fabulous and very courteous and extremely friendly. Thanks so much. (6/23/09)
• Manny was on time and very courteous, and know his business. (1/23/09)
• Everyone was wonderful and very polite and helpful. Thanks. (1/23/09)
• Very good experience. (12/11/2008)
• I was very impressed with John and how quickly the turn around time was on the braces. (11/4/2008)
• Greg Doerr and his team always provide great service. (11/24/08)
• Your office staff is very friendly and helpful. Shawn was extremely helpful and went beyond normal requirements to be sure the AFO fit properly. His work ethic was the reason I returned to your company for my second AFO. (10/31/08)
• Greg is a nice guy, and Larry—thank you. (10/30/08)
• Very satisfactory. (10/23/08)
• I’m well pleased with Dan and the work he did with me. (7/8/08)
• We appreciate Dan’s competence, patience, and compassion! (9/29/2008)
• Greg is awesome!! And also the entire team at Fairview Heights P&O! (9/7/08)
• You guys are awesome. No problems so far and get to do a little more fishing now. Thanks. (8/17/08)
• Office personnel were all polite, friendly, and professional. (8/1/08)
• Dennis is wonderful and very accommodating to our needs. [Patient] is very comfortable with Dennis. We think he is the best. (7/26/08)
• Gregory M. Doerr CP is the best; he is really wonderful.
• Your staff at P&O are fabo. Everyone I met is outstanding. They have made this terrible tragedy bearable. Thank you so very much. (6/2/08)
• I am very pleased with the work Mr. Doerr has done for me. (5/30/08)
• All of your people are always courteous and professional; a true pleasure to work with them. (5/16/08)
• Manny is awesome. He adds a personal component to his work that is rare but vital. (5/15/08)
• Greg is awesome!
• Everyone treated me great, and I really like P&O Care. (5/9/2008)
• In the 36 years I have been an amputee, John Wilson is the best prosthetist I have known. (12/19/07)
• You have wonderful people working at this location. Most of the other Medicare facilities could learn from your people. (7/14/08)
• Leg feels great! (2/8/08)
• My practitioner is a very courteous and great person. Thank you and him very much. (1/28/08)
• I’m in a position where I can’t visit the office. So Manny comes to me. Thanks Manny! (1/21/08)
• Wonderful people to work with—so happy to get started. (1/2/08)
• It was a hard time for me but my practitioner [Manny] made it tolerable for me. (7/18/07)
• My wife was treated as if she was family, and I can’t say enough how good she felt. (5/8/07)
• Dan is the best. He has been there with me from Day one. He does a great job. (4/5/07)
• Manny is great—couldn’t be happier with everything—he helped me to walk again—I’ll never forget that. (4/23/07)

Practitioner Profile: Dustin Brooks, Staff Orthotist

After Dustin Brooks served a tour of duty in Iraq with the Army in 2003 and 2004, he came back home to study biology at the University of Missouri St. Louis, where he graduated magna cum laude in 2007. Then, he went on to earn a Master of Science in Prosthetics and Orthotics at Georgia Tech in May 2009. While in Georgia, Dustin also worked for the Prosthetic and Orthotic Componentry Clearinghouse, an organization which sends prosthetic parts like feet and knees to places like Cambodia and Sudan. Dustin is currently working on his NCOPE orthotic residency, a one-year program with P&O Care, after which he will take his board exams to become an ABC Certified Orthotist.

Practitioner Profile: Emery Miko, ABC Certified Orthotist

Emery Miko was born and raised in the Pittsburgh, PA, area. He began doing orthotics at age 12 helping his father who had a one man practice in the aftermath of the Polio Epidemic. He served 8 years in the U.S.A.F., and upon leaving the military he became certified in orthotics in 1965. He then taught a technician training program at Delgado Junior College in 1971 and 1972, before helping to write the curriculum for the associate degree program in 1973. Emery next went into private practice until 1987, when he joined the team at Shriners Hospital St. Louis, becoming the Orthotics and Prosthetics Department Director in 1989 until 2009. “I loved working at Shriners,” Miko says, “because children are such a joy to work with; they do not think they can’t do this or that. I got to watch them grow into young adults, and I felt like I had affected their lives for the better as they had affected mine.” Now, one more move in Emery Miko’s illustrious career brings him to join the P&O Care Team, where we are grateful for his wealth of experience and friendly demeanor.

Practitioner Profile: Daniel Record, ABC Certified Prosthetist

Daniel Record grew up south of St. Louis near Cape Girardeau, MO. He graduated with academic distinction from Southeast Missouri State in 1994 with a Bachelor of Science in Psychology and Interdisciplinary Studies and later completed his Pre Med degree in 1996. Later, Daniel received his Diplomat of Prosthetics from Century College in 2001 and became an ABC Certified Prosthetist in 2003. Prior to joining P&O Care, Daniel was a Regional Director for Physiotherapy Associates in Paducah, Kentucky. He is an expert in the M.A.S. socket design system, the C-Leg, Rheo Knee, and Harmony Vacuum Management Socket system. Daniel’s hobbies include camping, target shooting, and auto restoration. Daniel will be staffing P&O Care's Jefferson County Care Center located in Festus, MO across from Jefferson Memorial Medical Center.

Practitioner Profile: Luke Brewer, Staff Orthotist

Luke Brewer has been working with P&O Care on and off since he was an intern during his summers in college at Missouri State. “I first became interested in the orthotic and prosthetic profession,” Brewer says, “in high school following a motor vehicle accident in which I suffered a serious spine injury requiring orthotic management.” Luke earned his orthotics degree from Northwestern Medical School in Chicago in March 2008 and got his prosthetics degree in June 2009. Now he's back in St. Louis finishing his orthotic residency, which he completes in September 2009, and then he begins his prosthetics residency in October. Brewer says he most enjoys “interacting with people to develop a greater understanding of their unique needs and working to find solutions that meet their goals and allow them to maintain a higher quality of life.” Besides spending time with family and friends, Luke enjoys sports, golf, running, and being active in the outdoors; and of course, he loves studying prosthetics and orthotics!